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Contact Us

We’ve answered our most commonly asked questions in our FAQs. For all other questions, inquiries, and requests for assistance, we’re happy to connect you to your local Mercedes-Benz dealership or authorized Mercedes-Benz service location.

By Phone


9:00AM-5:00PM Eastern

By Email

Customer Services:

By Mail

Mercedes-Benz Head Office:

Mercedes-Benz Canada Inc.
c/o E-Commerce Department
98 Vanderhoof Ave
Toronto, ON
M4G 4C9

Tell Us What You Think.

Everything we do, we do for drivers like you. We’re passionate about improving your experience, and pushing the limits to be even better than yesterday. Let us know your thoughts, or reach out to us with any general questions, and we’ll make sure a Mercedes-Benz customer service representative sees to your feedback or requests.